If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.
Musician’s-Muse only accepts returns made within the first 30 days from shipment.
Should you find it necessary to return any merchandise, it must be shipped within this 30-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

Send your return to:
Musicians-Muse
21 Riverwood Ln
Hempstead, TX 77445

The following items are returnable only if defective OR unopened or unused: strings, reeds, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.Mouthpieces may be returned, but will incur a sterilization fee.